How an accountability culture in your business will help you build a more successful business.
“Anyone holding themselves accountable to nobody ought not to be trusted by anybody.”
– Thomas Paine
Being accountable simply means being responsible for decisions made, actions taken, and assignments completed. Accountability in the workplace leads to an increase in commitment to work and eliminates the time and effort you put in distracting activities and therefore a quicker route to successful performance.
Being the leader and owner of your business, you need to set the example and culture. You need to set goals and objectives for the business and take ownership of them. You need to show you are taking responsibility when your business doesn’t achieve x% of growth or your profit margin isn’t where you want it to be. You need to embed this to the culture of the business.
So how do you do this?
Have weekly/monthly team meetings giving updates on the business as a whole and departmental performance.
Share management accounts and KPI analysis results to give a picture of how the business is performing
If there are variances, explain why they are there and what the business will be doing rectify them
Set goals and objectives for each staff member so their line manager can follow up on. When done right, accountability can increase your team members’ skills and confidence
And remember:
“The fact of the matter is that successful people are accountable.”
Brian P. Moran
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